Tips To Find The Right CRM Solution

There are a number of CRM solutions available these days. Most of these solutions add in a lot of bells and whistles in their software to attract customers. However, the truth is that you need to consider a few important features that are going to have a lot of impact on your business.
CRM options
The bells and whistles offered by the solutions are very appealing and fascinating but concentrating on these aspects of the CRM solution can prevent you from focusing on the things that really matter in your business.

Challenging financial conditions have forced businesses to take a more in-depth look at the existing CRM products. These days, businesses expect a lot more from their CRM solutions. However, at the same time they also want fewer functions and expect the solutions to be streamlined. Businesses these days are also focused on partnership optimizing.

It is true that there is a variety of CRM solutions available in the market today but you only need one. Here is a list of a few features that you need to consider before deciding on the right customer relationship management software for your business needs.

Ease of Use and Ease of Integration

You want to invest in a CRM software (Star Solution) that your employees find easy to use. After all, you’re not going to benefit by investing in a CRM solution that your employees find extremely difficult to use. If the CRM solution has many complicated features making it difficult to use, your employees will end up spending a lot more time on actually figuring out the features that are required to make the CRM software work.

Therefore, ease of use as well as ease of integration is extremely important for a CRM solution. Most of the businesses are of the opinion that CRM solutions that have many complicated features especially features that are not exactly needed, more often than not, intimidate employees.

Remote Access

The CRM solution should be location free. There is no use of investing in a CRM solution that does not offer location independence. This will help in remote workers using the same solution for their needs instead of using a different CRM solution. Star Solution is one of the CRM software the highlights this feature.

Mobile Access
Mobile access to CRM
In addition to location independence, the CRM solution should also be easily accessible from a mobile device. This is especially important for those businesses where employees are in the field most of the times and need access to the CRM solution from a mobile device to input and access data. This also helps sales employees in accessing the customer’s contact information easily.

It is true that these employees can always search the required information on the desktop and then transfer it to the mobile device but this is not the most efficient way of accessing information. After all, you are investing in a CRM solution for ease of use.

Integrated Analytics

Date is of no use for you unless you can use it to grow your business. This is the reason that integrated analytics is necessary in a CRM solution package. Useful reports help businesses in analyzing and understanding various campaigns and things that need to be changed.

Integrated CRM Analytics

Campaign Management

Ideally, a CRM solution should allow your business to work on the initial campaign and test changes in the campaign while measuring results at the same time. This is a very powerful feature and every business should essentially look for this feature before deciding on the CRM solution.

Flexibility and Customization

Every business requires regular changes in the system to ensure that it fits right into the existing system. Also, a successful business is a flexible business. Therefore, you need to find a CRM solution that provides the customization and flexibility necessary for your business to be successful.

Lead Generation

It is not enough to just access the information and status of a customer. The system also needs to be able to provide follow up for potential clients in addition to store information to help close the sale.

Overall, there are a number of CRM solutions in the market with a lot of amazing and great features. However, you should not base your decision on these amazing features only. It is true that these features look attractive but you need to take a serious look at the functional features of the software to ensure that it fits your business needs.


The Growing Demand For Bitcoin In Malaysia

Bitcoin is already used in many parts of the world. It is also present in Malaysia, despite the fact that Bank Negara Malaysia doesn’t recognize it yet as a legal tender. However, this is the very essence of bitcoin: it is an independent currency, not bound to any bank or financial system in the world. This makes it safe from a standpoint of currency-related fluctuations.

Bitcoin in Malaysia

Since banks can’t influence it, Bitcoin is used everywhere, Malaysia included. Moreover, merchants start to understand its advantages, thus being determined to offer their clients this new form of payment. There is one petrol station and a few other merchants in Malaysia accepting bitcoin as a valid payment form.

As bitcoin already looks very promising, early adopters hope they are going to see good profits. One of the biggest shopping centers in Kuala Lumpur is the host of the first bitcoin vending machines in Malaysia. Another one is the Gurney Plaza of Penang. The bitcoin vending machines were installed by Numoni Pte Ltd, one of the main payment transaction providers in Malaysia. This is the logic of economics. If the demand is there, the supply is soon going to follow.

Values of bitcoins in Malaysia

Malaysia Coinbox, BitRinggit.com and CryptoMarket.my are both Malaysian virtual start ups where people can trade their bitcoin or buy and sell used stuff using bitcoin as the only accepted form of payment. Moreover, 1337 Tech, the company which is behind these developments, promised merchants willing to adopt the bitcoin a free tablet computer.

Some of the Malaysians, especially younger ones, decided to give this currency a chance and switched to using it. They were attracted by the promise of avoiding inflation. Since there’s a limited amount of bitcoin that’s going to be issued, inflation is not possible. Moreover, the bitcoin value will only increase on long term, especially when no more coins are going to be put into circulation. Taking into account that bitcoin isn’t influenced by various events, disasters or wars that take their toll on all other currencies in the real world, it’s easy to see this new coin has a brilliant future. As people need savings for the elderly age, they wish stability and a steady exchange rate. Bitcoin offers them the stability they are after, so the demand is probably going to increase even more, as more people discover the advantages offered by bitcoin.

How to use bitcoins

Malaysians are open to new financial patterns. They easily welcome and accept modern technology into their lives. They wish to take advantage of the world’s best things, so there’s no wonder so many of them already know about bitcoin and consider making it part of their lives. The country is in a fast paced development process, it enjoys a dynamic economy and a healthy business environment. Business owners realize the importance of staying up to date with the latest technology breakthroughs. If bitcoin is here, they are going to want it. They want their clients to have the convenience of being able to use whatever payment form they wish for their purchases. If there is a demand for paying with bitcoin, Malaysian merchants are going to comply.